To all our dear patients, thank you for your patience during this difficult period of time.
Whilst we welcome the news that dentists can re-open on June 8th, we were only given this information at the same time as everybody else. We are now awaiting the finer details that will be set out by the NHS and the Chief Dental Officer, so that we can ensure, as always, that we are treating you in the safest way possible and compliant with all regulations.
We are currently working around the clock, sourcing appropriate PPE, carrying out risk assessments and triaging patient emergencies, so that we can resume the safe and effective provision of dental care as quickly as possible. The safety of our staff and patients continues to be our top priority.
We will soon have an official opening date and will let our patients know immediately. Our reception team is inundated with calls at this time, so, we politely request that you only get in touch by telephone if you need assistance with an orthodontic problem.
Please understand, that unfortunately, our return to work does not mean business as usual. We are still in a pandemic. We have a back log of patients who need to be seen and we have to prioritise those who are in pain and have broken braces. This will initially cause some delay in our booking system, along with the fact that we now have to see a reduced number of patients and maintain social distancing. We would like to reassure you that we will be doing everything in our power to see people as quickly as possible to accommodate everyone. Please trust us, no-one will be forgotten.
We thank you for your understanding at this time. We are so excited to be getting back to doing what we love and look forward to welcoming you back to the practice soon.